Video meetings are particularly effective in reducing lead times in various service processes, as they can be scheduled more flexibly than in-person meetings. They also facilitate gathering multiple participants efficiently, as travel time is eliminated, and many clients prefer the comfort of participating from their own environment.
iTermin offers a versatile platform that facilitates easy communication between service providers and their clients or other relevant parties, whenever and wherever needed. Our platform is designed to support GDPR-compliant multi-participant meetings across various industries, and the asynchronous chat feature significantly enhances time efficiency.
Efficient Digital Communication
Service professionals often find they can assist more clients efficiently through digital communication. Simpler inquiries are often resolved in the initial chat, leading to more effective service provision. Digital meetings also result in fewer missed appointments and smoother client flow, optimizing the daily schedule. Asynchronous chats can be responded to at the provider’s convenience, and multiple chats can be managed simultaneously.
Features of iTermin’s Chat & Video Meetings
- High-Quality Video Meetings: iTermin supports high-resolution, stable, and GDPR-secure video meetings with a large number of participants.
- Chat Functionality: The chat feature allows for the sending of documents, images, instructional videos, and interactive questionnaires. It includes automatic language translation and editable quick phrases for efficient communication.
- Collaboration and Privacy: During a chat, service providers can consult with colleagues without the client seeing. For both chat and video meetings, additional participants such as colleagues, interpreters, or family members can be easily invited, with various options for identification and privacy.
iTermin’s chat and video meeting tools are designed to enhance the quality and efficiency of service delivery in any industry, providing a secure and flexible platform for digital communication.
